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Rights of businesses in case of Electricity Outage
01 September 2014
GRTU has today
met Mr Ronald Mizzi, Energy Permanent Secretary and Enemalta CEO, Ing Fredrick
Azzopardi and discussed the way forward following GRTU's call for compensation
to business for the electricity outage. Following the last week's meeting with
the Minister is was evident that compensation for business was off the table
but more discussions to make up for the issue would be held.
Today
GRTU requested that a Charter would be introduced, similar to the situation in
the UK whereby the Energy supplier would be automatically required to pay an
established compensation and or take other measures to compensate for the power
outage specifically for businesses and consumers. GRTU argued that the time has
passed where businesses where no longer able to seek redress for lost business.
If through its action an Authority/Agency causes loss in businesses that
Authority/Agency should be liable for damages. The Ministry has committed
itself publicly that it will be working on these lines.
The
Ministry and Enemalta also confirmed that they are handling customers that have
dues better and GRTU's request of having a section at arms dealing solely with
business clients was not ruled out. Both the Ministry and Enemalta said they
would welcome an opportunity to deal directly with enterprises experiencing
problems related to water and electricity. GRTU will be calling a meeting for
members who have such concern and open discussions with the Authorities.
