Any consumer has a right to present a complaint. But businesses cannot stay hanging on for three, four months awaiting a call for a decision in front of consumers' Arbiter.
Malta Competition and Consumer Affairs Authority(MCCAA) was established to resolve previous bottlenecks. A three month delay process is excessive and smells of incompetence. Most decisions are taken against the Retailer or Trader on the assumption that it's a consumer affairs arbiter and retailers and traders are more often than not treated as guilty even before a hearing starts; delays, prejudice and poor technical and commercial knowledge.
The cost of technical expertise is excessive and the knowledge of expertise is often waiting. This is one other reform that GRTU assesses as a failure.
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The Malta Chamber of SMEs congratulates Dr Alex Borg on his election as Leader of...
The Malta Chamber of SMEs represents over 7,000 members from over 90 different sectors which in their majority are either small or medium sized companies, and such issues like the one we're experiencing right now, it's important to be united. Malta Chamber of SMEs offers a number of different services tailored to its members' individual requirements' and necessities. These range from general services offered to all members to more individual & bespoke services catered for specific requirements.
A membership with Malta Chamber of SMEs will guarantee that you are constantly updated and informed with different opportunities which will directly benefit your business and help you grow. It also entails you to a number of services which in their majority are free of charge and offered exclusively to its members (in their majority all free of charge).
