Immediately following the power outage and GRTU's request for
compensation for loss of business, GRTU President Paul Abela met with Ministers
Konrad Mizzi and Chris Cardona as well as Chief of Staff Keith Schembri.
GRTU's argument was given due consideration and its
validity was acknowledged but compensation for businesses will be difficult.
GRTU however argued that this was no longer acceptable and it was agreed that
another meeting will be held next week to find a suitable solution for the
future. GRTU is currently looking into the limitations present in the Maltese
Law and also the possibilities provided in the English system and we aim to
push for legal changes as it seems that our energy supplier is protected from
seeking remedial action against it. Times have changed and entities must carry
their responsibilities.
In view of GRTU's protest Minister Mizzi confirmed
that better care and safeguard will be given to businesses in default with
Enemalta both when it comes to payments and interest. GRTU also requested a
specific professional customer care branch within Enemalta to deal with
businesses. A distinction should be made between businesses and other
customers.