04 Jul
SME Chamber

Free Online Training – Consumer Law Course for SMEs

Thanks to EU funds the Malta Chamber of SMEs is once again able to offer free specialised training specifically tailored for businesses to know the ins and outs of Consumer Law in Malta as relevant for your business.
The training is open to owners and employees in SMEs of all sizes.

This webinar is open for members, non-members will be able to join prior to the webinar.

Date: Thursday 4th July
Time: 14:30hrs

Each training participant can take a free online test following the session and be accredited by the European Commission.Consumer Law Ready is a project funded by the European Parliament and the European Commission, managed in cooperation with the European Commission.

  • What are your obligations as a business if the product you sold is defective or stops working?
  • When can a consumer return a product or cancel a service after purchasing and receiving it?
  •  Are rules the same if I sell in a shop or online?
  • Is the client always right?
  • When you have a dispute with a customer, how can you resolve it without going to court?
  • Which essential details will protect you against complaints when selling online?
The free training is certified!