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Consumer protection: “SWEEPING” internet sites
08 October 2010
A "sweep" is an enforcement action led by the EU and carried out by national enforcement authorities. Member States carry out checks for breaches in consumer law in a particular sector. In 2009 websites selling electronic goods were checked for compliance with EU consumer law. Overall, of 369 websites originally checked, 310 sites (84%) now comply with EU-wide consumer rules.
The main problems identified were information about consumer rights and about the total price and contact details of the trader. In Malta the Consumer Affairs Directorate within the Consumer and Competition Department investigated 10 traders selling electronic equipment on-line. Only 3 cases are still pending, one of which involves a Maltese trader whilst the other two involve cross-border traders. This year the "Sweep" exercise is targeting online sales of tickets for cultural and sporting events.
Source: MEUSACNEWS
