Fabian Demicoli

Consumer market study


Up to €8.6 billion could be
saved by EU consumers by switching from their internet provider to one with
cheaper tariffs.  A new EU study
estimates that EU consumers could save, on aggregate, up to €8.6 billion per year
by switching their internet provider: The Staff Working Document published
yesterday examines consumer experience of Internet access and provision across
the EU.

It found that over a third of respondents had experienced problems with
their Internet provider over the last year. The biggest reported problems were
internet outages, slower than advertised speeds and poor customer service.
Barriers to switching, such as early termination fees, long contract duration,
difficulties in comparing offers and service interruptions when switching were
also identified. Many customers experienced high levels of satisfaction when
switching providers and that on average; they saved €14.7 per month.

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The Malta Chamber of SMEs represents over 7,000 members from over 90 different sectors which in their majority are either small or medium sized companies, and such issues like the one we're experiencing right now, it's important to be united. Malta Chamber of SMEs offers a number of different services tailored to its members' individual requirements' and necessities. These range from general services offered to all members to more individual & bespoke services catered for specific requirements.

A membership with Malta Chamber of SMEs will guarantee that you are constantly updated and informed with different opportunities which will directly benefit your business and help you grow. It also entails you to a number of services which in their majority are free of charge and offered exclusively to its members (in their majority all free of charge).